Fox & Hen Handmade Crafts takes privacy issues very seriously. When you visit our website we want it to be completely transparent in which personal data is collected and stored by foxhen.com.au and the choices you have to correct or avoid providing these data.
The information below sets out what kind of data we collect, how we collect it, how we keep it, who we share it, how you can change it, and how you can avoid providing it.
Your trust is very important to us.
The information that we collect helps us personalise and continually improve your experience with our website.
Changes To This Policy
This Privacy Statement is subject to changes. Please refer back to this page frequently to be updated with these changes.
How We Collect The Information
We store all the information you enter on our website to customize services for you, improve our website, and communicate with you in regards to special offers, bonuses, sales and related marketing information and activities.
If you do not wish to receive information from foxhen.com.au via email you can remove your email address from our newsletter by simply choosing “Unsubscribe” at the bottom of the email and following the prompts.
Personal information is requested when you place an order, request a service, correspond with us or use the services offered on our website. These are the categories of data we request: Contact Name, ABN Number, Postal Address, Residential Address, E-mail Address, Phone Number, Mobile Number and Fax Number.
Web Browser Cookies
Cookies are small pieces of information that our websites provide to your browser when you visit our sites. We use these cookies to track which parts of our website you prefer and which particular services you have taken an interest in.
We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
You can set your browser to reject cookies or notify you if a web site tries to place a cookie in your browser.
Rejecting cookies may affect your ability to access some of our services. Consult the “Help” function in your browser to learn about your cookie preferences.
We also collect cookies to be able to remarket to you. When you visit our site, a cookie is being put on your web browser.
This is for us to be able to show our advertising on different platforms on the internet and on networks such as Google and Facebook. If you wish to opt out from these you can visit Googles ad settings and Network Advertising Initiative opt out page.
Web search is a page where a user can type in a search term and look for the information they want via our website.
The foxhen.com.au Search Engine collects search terms that the foxhen.com.au team can use to further develop the website.
We use your IP address to track your activity and log your browser type, which pages you view, how you got to our website and any links you use to leave our site. At no point is this correlated with any personal information.
These patterns provide us with useful information as to what you as a customer expect from our site and how we can improve content and navigational tools. It is important to emphasize that we do not track you once you leave the foxhen.com.au website.
We take advantage of the third-party tracking services as part of this process, the type of operating system used, screen settings and IP addresses are captured to provide volume statistics and track the success of our marketing.
What We Do With The Information
Information about our customers is an important part of our business, and we do not sell or lease it to external parties.
How You Can Change Your Information
You can update or change your personal information by visiting the foxhen.com.au website and clicking on the “Login” button at the top right of the screen.
Once you are logged into the control panel you can make changes to your account information.
Alternatively you can send foxhen.com.au an email through your account and we can make changes to your account information.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
This includes and is not limited to;
- SSL Certificate
- Maintained Website Updates
- Secured Pages (Encrypted Access)
How To Request Information About The Personal Information We Collect
As a foxhen.com.au customer, you can complete our online contact form requesting a copy of your account information.
We will verify your identity and then email a copy of your account information to you.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we week to protect the integrity of our site and welcome any feedback about these sites.
Should you have any questions or concerns regarding our collection or use of your information and privacy, please contact us.